How long does it take?
Our team of artists draws each caricature from scratch and it takes 2 - 5 days to deliver your order (via Google drive link in your e-mail).
If you also ordered canvas then it will take around 7 - 14 days to arrive.To ensure your portrait turns out just the way you want it, we kindly ask that you confirm the digital version before we proceed with creating the physical copy. It's a quick and easy step—just reply to the email we sent you with your completed digital version. This helps us ensure there are no missed revisions and that your final portrait meets your expectations perfectly!
What if I am not happy with my portrait?
You can have a free revision to make sure you are 100% happy with your portrait! Contact us at contact@cartoonizemeinto.com with your order ID.
Will you give me refund if I am not satisfied?
Cartoonizemeinto.com unfortunately does not accept refunds as these are unique personalised products. If you are not happy with your order then you can have a free revision. Simply e-mail us with your order ID and specify the revision. .
What can I have as my background?
You can choose from backgrounds that we provide on each product.
Do pets count as a person?
Yes! Each furry friend is counted as a person so make sure you include them in the count or you will be charged
What quality should the photo I send to you be?
The better quality the photo, the easier it will be for our artists to get a more accurate illustration. But don’t worry, we will reach out to you if we think we need a better photo to get the artwork done right.
I have a large group I need doing?
No problem. We can make up to 10 people on single picture!
Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist. If the changes are small they will be included in our free revision policy.
Do you ship to my country?
Yes we can ship anywhere in the world.
What happens if I order less characters than I want to draw?
Number of characters from the order will apply. For example if you order 1 character and send us a picture of 5 we will randomly select 1 person from that picture and draw it if not specified.
What payment options are available?
We accept Visa, Mastercard, AMEX, and Discover cards. You can also pay using Apple Pay, Google Pay, Shop Pay, or AfterPay.
Can I get a preview of how my order will look like before placing an order?
Since our product is hand-drawn from scratch by real artists, we’re unable to generate a preview of how the picture would look like before ordering. The good news is you can request to amend your drawing once its complete until you're 100% satisfied.
What file type do I need to upload?
You can upload JPG or PNG format.